Digital Experience Lead

Title: Digital Experience Lead

Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.

Key Accountabilities:

• Design and oversee implementation of Experience Design and management strategies to improve end to end experience and ensure value for our business and customers
• Utilize front end design skills for facilitating design process (End-to-end), working with designers, product team and design partners to create the best-in-class experience for our customers across our portfolio.
• Facilitate Design thinking and experience design and management practices across global products and initiatives.
• Co-create with Business and Technology teams - multi-disciplinary teams across different products in a global setup
• Plan and coordinate design efforts and ensure delivery and continuous evolution of the experience vision
• Plan and coordinate user research and validation activities
• Lead the design partners to deliver simple, connected, and smart experience for our customers.
• Contribute and support through various phases of the design process along customer journey
• Ensure adherence to Design system and to the relevant frameworks and governance
• Advocate problem solving through human centered design, validation and iteration
• Contribute, with the Experience Team, to the growth of Experience Design & Management practices, standards and our services in the organization
• Intrinsically motivated to help us solve real problems for real users and jointly contribute to the company’s strategy
• Understand and utilize experience, operational and behavioral data to gain deeper understanding and create insights valuable for managing experience.
• Define KPIs, and success metrics for managing experience.
• Promote a safety and compliance culture in area of responsibility, and live the letter and the spirit of the Rolls Royce Code of Conduct
• Perform special assignments as required

Basic Requirements:

• Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time
• Bachelor’s degree in Digital/ Strategic Design, Psychology and seven years’ experience IT experiential design and development; or 10 years of experience in IT experiential design and development
• Travel – domestic and international (20% short notice)

Preferred Qualifications:

• Excellent experience in Experience Design & Management with implementation across devices
• Excellent skills in managing projects, budgets and delivery on time
• Excellent experience working with Design Systems
• Excellent experience working with orchestrating end-to-end experience journeys
• Excellent communication and stakeholder management skills
• Strong understanding of Enterprise technologies and organizations
• Strong track record in Design Thinking/Human Centered Design
• Strong oral and written communication skills
• Strong interpersonal skills
• Strong ability to work independently and with others
• Fluent in German

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.

Information Technology $121,524 - $197,476-Annually Novi, MI

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.